- Competition pricing is lower
- I’m really not that interested
- I have a friend in the business
- I have no reason to change
 Handling discounts- Happy w/ supplier
- I have alternative suppliers
- Our supplier has been great
- I never heard of your company
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- I want to shop around
- I want to think it over
- Customer offers less
- I need three quotes
- It’s not in the budget
- Prove you can do the job
- Waiting for lower prices
- I’m under contract
- A discount or no sale
- Intro to handling objections
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